Privacy policy

Version 2.0 – December 2025
Last updated: December 2025

1. Introduction

Thank you for trusting us with your information.
This Privacy Statement explains how QSBN B.V. and its entities protect your personal data, why we collect it, and how we use it responsibly.

This statement applies to:
QSBN B.V. and its entities:

QS solutions B.V.
QS solutions Deutschland GmbH
IT-Workz B.V.
Educator B.V.
Progress Onderwijs B.V.
SLBdiensten B.V.

2. Our Commitment to Privacy

We respect your privacy and handle your data in line with the General Data Protection Regulation (GDPR), known in the Netherlands as the Algemene Verordening Gegevensbescherming (AVG).

We do not claim compliance with non-EU privacy laws.

We only process your data for clear and legitimate purposes, and we do not keep it longer than necessary.

3. Personal Data We Process

We may collect and process the following types of data when you visit our websites or communicate with us:

Contact details (such as name, email address, phone number, company name)
Communication history (emails, contact forms, chat interactions)
Website usage data (IP address, browser type, device information, pages visited)
Account or login information, if applicable for our portals or services
Preferences (newsletter subscriptions or event registrations)

4. Why We Use Your Data

We process your personal data for the following purposes:

To respond to your questions and provide support
To deliver products and services you’ve requested
To send updates or newsletters (only with your consent)
To improve our websites, services, and user experience
To ensure website security and prevent misuse
To meet legal or contractual obligations

5. Legal Basis for Processing

We process your data based on one or more of the following grounds:

Your consent (for example, newsletter subscriptions)
Performance of a contract or preparation for one
Legal obligations (such as record keeping or security requirements)
Our legitimate interests, such as improving services or ensuring IT security

6. Sharing Information

We only share your data when necessary:

With other QSBN entities listed above, for internal coordination and service delivery
With trusted third parties who process data on our behalf (for example, hosting or analytics partners), bound by confidentiality and data processing agreements
When required by law or to protect our rights

If data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place or ask for your explicit consent.

7. Cookies and Website Visits

We use cookies to make our websites work better and to understand how visitors use them.

Types of cookies we use:

Functional cookies: required for basic site operation (e.g., login or shopping cart).
Analytical cookies: help us understand website performance and improve usability.
Marketing cookies: show relevant content and measure campaign effectiveness.

You can manage or refuse cookies at any time through your browser settings or the cookie banner on our websites.

For full details, see our Cookie Statement.

8. Safeguarding Your Information

We apply technical and organizational measures to keep your information safe, including:

Encryption (TLS/SSL)
Access controls and authentication (e.g., MFA)
Secure data centers and backups
Regular security reviews and staff awareness training
Our employees and partners are required to keep your information confidential.

9. Your Rights

Under the GDPR, you have the right to:

Access your personal data
Correct or delete your data
Restrict or object to processing
Withdraw consent at any time
Request a copy (data portability)

To exercise these rights, contact us at privacy@qsbn.nl.

We may ask for proof of identity before processing your request.

If you believe we haven’t handled your data properly, you can contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.

10. Children

Our websites and services are intended for professional or educational use. We do not knowingly collect data from children under 16.

If you believe we have done so, please contact us immediately at privacy@qsbn.nl.

11. Links to Other Websites

Our websites may contain links to external sites. Once you leave our website, this Privacy Statement no longer applies.

Please review the privacy statements of those websites separately.

12. Changes to This Statement

We may update this Privacy Statement from time to time. Any updates will be published on this page with a new version date.

Last update: December 2025.

13. Contact

QSBN B.V.
Modemweg 38
3821 BS Amersfoort
Nederland
E-mail: privacy@qsbn.nl